Shipping policy
Shipping Policy
At Archetype Made, Inc., we aim to deliver your products with care and efficiency. Please review the following details regarding our shipping process.
1. Order Processing
- Orders are processed within 3-5 business days from the date of purchase.
- Processing times may vary during peak periods or sales events.
- You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Rates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- We ship worldwide, but shipping times and rates may vary depending on your country.
3. Delivery Times
- Delivery times depend on the shipping carrier and your location. Estimated delivery windows will be provided at checkout.
- Please note that delivery times may be affected by external factors, such as carrier delays or customs clearance.
4. International Shipping
- International customers are responsible for any additional customs duties, taxes, or fees imposed by their country.
- Archetype Made, Inc. is not responsible for delays caused by customs or international carriers.
5. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us at support@archetypemade.com or open a ticket in our Discord within 7 days of delivery.
- We will work with you to resolve the issue, which may include a replacement or refund, depending on stock availability.
6. Incorrect Shipping Information
- Please ensure your shipping address is accurate before completing your order. Archetype Made, Inc. is not responsible for packages shipped to incorrect or incomplete addresses.
- If an order is returned due to an incorrect address, the customer is responsible for additional shipping costs to re-ship the order.
If you have any questions or concerns about shipping, feel free to contact us at support@archetypemade.com. Thank you for choosing Archetype Made, Inc.!