FAQs
What are Artisan Keycaps?
Artisan keycaps are individually handcrafted, unique keycaps designed to enhance your mechanical keyboard. Each keycap is a piece of art, created with meticulous attention to detail.
How long will it take to process an order?
In-stock items are typically processed within 1–3 business days. Processing times may vary depending on the product type and can take longer following holidays or during busy periods. Please note that business days are Monday through Friday and do not include weekends or U.S. holidays.
Do you ship internationally?
Yes, we proudly offer worldwide shipping to most countries! While we currently cannot ship to China, Russia, or Brazil due to restrictions, we’re happy to serve customers across the globe. Wherever you are, we’ll work to get your order to you as quickly and securely as possible.
What payment methods are accepted?
All payments are processed through Paypal and or Venmo, which allow you to use either your PayPal account to pay or standard Credit/Debit Card processing.
What is your return policy?
A. We accepts returns or exchanges 14 days within receipt of your order. Please read our full refund policy for details.